For the safety of the customer's payment, if it is judged to be an abnormal order such as fraudulent use of a credit card, the order and payment may be restricted.
If you have any problems with payment, please contact 'ASK THE TICKETBAY'.
* Product Collection Guide
When payment is completed, a payment completion e-mail is sent to the buyer. After sending out PIN number(E-ticket), you can check it on the detail page of the order. For PIN transaction(immediate transaction) products, an e-mail will be sent immediately upon payment, and if not, please contact our customer service.
After payment is completed, the seller will send the product through courier. You can check the delivery courier and tracking number on the order detail page for delivery tracking.
When making on-site transactions, be sure to check the location and time in advance.